Accessibility Statement
Last updated·May 2026
Our commitment
Playa Cruisers is committed to making our website and booking experience usable for as many people as possible, including guests who use assistive technology. We aim to align with the Web Content Accessibility Guidelines (WCAG) at Level AA where practical, and we continually improve our pages and flows.
Feedback and assistance
If you have difficulty using any part of our website or booking flows, or need information in a different format, please contact us. We will work with you to provide assistance or an alternative format where we can.
- Email: accessibility@playacruisers.com
- General rentals: rentals@playacruisers.com
We strive to respond within about five business days. Please include the page URL and what you were trying to do. If you are comfortable sharing it, your browser or assistive technology can help us reproduce the issue—that detail is entirely optional.
Third-party services
Some flows (for example payment processing or maps) use third-party tools we do not fully control. If a barrier appears in one of those steps, contact us at the address above and we will help or provide an alternate path where we can.
This page is for general information only: it describes our accessibility goals and how to reach us. It is not legal advice and does not warrant, certify, or guarantee compliance with any law or standard.